I build
systems.
I lead product and teams, and stay hands-on with the software.
I'm the co-founder and CTO of Redii,
and I'm building Hydrant.
Selected work
Notes
On building systems, running the work,
and using AI in practice.
A correct answer can still be wrong
A Redii assistant evaluation caught a refusal with the wrong explanation. Checking what an assistant does and checking what it tells someone are separate jobs.
Let people start before asking for everything
At Principal Thailand, improving onboarding meant agreeing with Compliance on when information was needed, then making that sequence clearer to customers.
Build the prototype before writing the proposal
A working insurance chatbot prototype helped us find support at TISCO before the formal proposal. The demonstration made the decision easier to discuss.
I've led product and digital business teams in financial services and software. Today, I bring that experience to building Redii and Hydrant.
More about me